Guides for Running Linkssi
Practical documentation for the bio builder, lead CRM, bookings, Smart Sites, and billing — written for operators who ship, not skim.
Start Here
Core guides most operators need in the first week.
Getting Started
A first-session playbook: create an account, claim your slug, publish a credible bio, share it, and know exactly when to upgrade to Starter or Pro.
Read guide Getting StartedWhat Is Linkssi?
Learn what Linkssi is, how the bio builder, CRM, bookings, analytics, and Smart Sites fit together, and which plan tier matches your stage.
Read guide Billing & PlansPlans and Pricing
Compare Free, Starter, Pro, and Premium by outcome — what each tier includes, typical ZA pricing, and how to pick the right plan for your stage.
Read guide Smart SitesWhat Are Smart Sites?
Understand how Smart Sites install forms, booking widgets, and the Linkssi Pixel on external websites, and how browsing intent merges into your Contacts CRM.
Read guide Bio PagesBio Page Builder
Learn how the Bio builder works, which blocks and theme settings each plan unlocks, and the step-by-step workflow to publish a mobile-first page.
Read guide CRM & LeadsLead Forms and CRM
Build custom lead forms, place them on your bio or external sites, and manage submissions through the Leads inbox and Contacts CRM on Pro and above.
Read guideBrowse by Topic
Every published guide in the Linkssi knowledge base.
Getting Started
- Contact Sales or Support Know when to use the contact form versus self-serve help articles, what information to include in a ticket, and which issues resolve faster without human support.
- Getting Started A first-session playbook: create an account, claim your slug, publish a credible bio, share it, and know exactly when to upgrade to Starter or Pro.
- Linkssi vs Basic Link-in-Bio Tools Compare basic link-in-bio tools with Linkssi across CRM, bookings, Smart Sites, and analytics — and learn when each option is the right fit.
- What Is Linkssi? Learn what Linkssi is, how the bio builder, CRM, bookings, analytics, and Smart Sites fit together, and which plan tier matches your stage.
- Who Is Linkssi For? Use this guide to decide whether Linkssi fits your business model, which customer profile you match, and which plan tier you should start on.
Bio Pages
- Analytics Track link clicks and traffic trends on your bio, configure UTM attribution, and unlock source, geography, and device breakdowns on Pro plans.
- Bio Page Builder Learn how the Bio builder works, which blocks and theme settings each plan unlocks, and the step-by-step workflow to publish a mobile-first page.
- Contact Card Learn how the Contact Card block works, how visitors save your details to their phone, and which plan tier is required to add one to your bio.
- Custom Domains Learn how custom domains map your own hostname to a Bio page, which plans include the feature, and the DNS workflow before SSL activates.
- Hide Linkssi Branding Learn how to remove the Linkssi footer from your public bio page, which plans include hide branding, and how to verify the change on a live page.
- Rich Embeds on Your Bio Learn which platforms you can embed on your bio, how to add and reorder embed blocks, and how rich embeds differ from Smart Sites on external websites.
CRM & Leads
- Automations Overview Set up automations that notify you on new leads, react to repeated pixel activity, and update pipeline stages without manual inbox monitoring.
- Lead Forms and CRM Build custom lead forms, place them on your bio or external sites, and manage submissions through the Leads inbox and Contacts CRM on Pro and above.
Smart Sites
- Smart Sites vs Rich Embeds See a side-by-side comparison of rich embeds (media on your bio) versus Smart Sites (forms, bookings, and pixel on external websites) so you pick the right tool.
- What Are Smart Sites? Understand how Smart Sites install forms, booking widgets, and the Linkssi Pixel on external websites, and how browsing intent merges into your Contacts CRM.
Billing & Plans
- How Billing Works (Paddle) Understand how Paddle processes payments as merchant of record, where to update your card, and how subscription charges and invoices work.
- Plans and Pricing Compare Free, Starter, Pro, and Premium by outcome — what each tier includes, typical ZA pricing, and how to pick the right plan for your stage.
- Refunds Read the refund rules for Free accounts, the 7-day first-subscription guarantee, and why monthly renewals are not pro-rated after that window.
- What’s Included on the Free Plan See exactly what the Free plan includes and excludes, how to get started without a credit card, and the common triggers that push operators to Starter or Pro.
Account & Team
- Security and Privacy Review how Linkssi protects account passwords and sessions, how Paddle handles payment data, and your POPIA responsibilities for visitor and lead data.
- Team Access Learn how to invite teammates by email, assign page and module access, and manage permissions without sharing your owner login.